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Refund policy

All unopened wines can be returned within 30 days of purchase for a full refund according to the LCBO guidelines.

Faulty wines that have been opened can be returned for exchange within 3 months of the the purchase date. Please make sure to return the bottle with a majority of its original contents.

You will be responsible for the cost of shipping the items back to us or a designated location.

 

If you have any questions about these Refund Policy or would like to arrange for a refund, please email us at orders at lusocape.com


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